TERMS OF SERVICE

Terms of Service

Effective Date: 5 September 2026

1. Overview

This website is operated by Peloton Rebel LTD. Throughout the site, the terms “we”, “us” and “our” refer to Peloton Rebel LTD. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing physical goods from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein.

2. Squarespace Store Hosting

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our physical products to you. By using this store, you also agree to operate within Squarespace's standard system constraints and usage terms.

3. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

4. Products, Pricing, and Descriptions

  • Prices: All prices are subject to change without notice. Prices are displayed in GBP (£) unless stated otherwise.

  • Product Accuracy: We make every effort to display as accurately as possible the colours and images of our physical items. We cannot guarantee that your device's screen display will perfectly match the physical product.

  • Availability: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

5. Shipping and Delivery of Physical Goods

  • Delivery Dates: Any delivery dates provided on our site are estimates only. While we make every effort to deliver your goods promptly, we are not liable for delays caused by postal couriers or third-party transit services.

  • Risk and Ownership: Legal ownership and the risk of damage or loss of the physical items pass to you upon delivery to the address specified in your order.

6. UK Statutory Cancellation Rights (14-Day Cooling-Off Period)

In accordance with the UK Consumer Contracts Regulations, you have the legal right to cancel your online order for physical goods and request a full refund for any reason within 14 days of receiving your items.

  • To exercise this right, you must notify us clearly in writing (via email) within the 14-day window.

  • You are responsible for the cost of returning the items safely to us in their original, unused condition.

  • Note: This cancellation right does not apply to bespoke, custom-made, personalised, or perishable goods.

7. Faulty or Damaged Items

Under the UK Consumer Rights Act 2015, goods must be as described, fit for purpose, and of satisfactory quality. If you receive an item that is faulty or damaged, please contact us immediately so we can arrange a replacement, repair, or full refund.

8. Billing and Account Information

We reserve the right to refuse any order you place with us. Transactions are securely completed via our integrated third-party payment gateways, including PayPal and our credit card processors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

9. Third-Party Links and Analytics

Certain tools used on this website link to or utilize external networks (such as PayPal for payments, Mailchimp for newsletter automation, and Google Analytics for tracking). We are not responsible for the performance or terms of these external platforms.

10. Limitation of Liability

Nothing in these Terms of Service shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be legally limited or excluded under English law.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you goods or services shall be governed by and construed in accordance with the laws of England and Wales.

12. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: [sales@pelotonrebel.co.uk]

  • Business Name: Peloton Rebel LTD

  • Mailing Address: [Unit 17 Fenton Industrial Estate, Dewsbury Road, Fenton, Stoke-On-Trent. Staffordshire. ST4 2TE]